I just finished filling out the recall form. It's pretty easy to do. I'm glad they are doing the recall if there is a serious worry the thing will catch on fire. I hope it doesn't take too long to get the new one, it's not like my Shield is important for my work or anything, but it's still inconvenient to be without it for a few weeks.
I wouldn't stop using it just because for it off 82000 self destructed. You can tell when it starts to get hot. I plan on simply being careful until the replacement arrives.
The Shield tablet has reviewed very well overall, and is a relatively premium product. Compared to some of the less expensive alternatives their volume of sales wasn't as high, but the Shield has gotten a good share of its target market from what little I've heard.
IIRC it was more of a budget midrange. Good thing it didn't sell well despite ll the accolades, good thing for nvidia that is, now they would be facing a much worse situation if they had to recall and replace more units.
Yeah, 'His' comment makes no sense on several levels. They've used Tegra more than they've used Qualcom in their tablets. This problem is because of the *battery*, not the CPU/GPU. Microsoft for that matter has also used Nvidia twice, instead of Qualcom. And Qualcomm is no less "third party" than Nvidia...
I wish Nvidia could have gotten an x86 license though. I'm sure that's the real reason they built their own CPU. I'd guess the CPU part wouldn't be as good as Silvermont/Airmont, BUT the GPU part would be better?
Would love to see Windows tablets with that GPU. I mean on Android it's nifty and all, but I don't care. Where I really want that GPU is on a Windows tablet...
Dude they already have a new chip 2x the power of tetra and it consume less energy and they most likely already build a supercomputer chip for tablets.
Google doesn't make the Google branded devices anyway. They've always partnered with someone else to build it, just like nVidia is doing here too except the tie to the manufacturer is not so obvious. Plus it sounds like NVidia is doing a really good job of minimizing the pain for their customers. There's no cross-shipping to deal with or even return costs from the sounds of things. You just get a new tablet with a different battery. They could have made it way worse.
i was just a bad battery man.. the soc had nothing to do with it... just a bad supplier for the battery, it can happen to anyone. apple has had their share of bad suppliers / part batches.
This is a perfect marketing stunt... To show that they care about customers. Especially if they didn't sold many of them. It is the perfect reason to get the word "out there". For everyone to hear about the tablet...
So, if they just "deactivate" the tablet... could I get my replacement, and before I use it just flash a custom ROM to the Shield Tablet to prevent deactivation and have 2 tablets?? Then maybe take the battery out and cannibalize it for a set-top box or similar?
It seems that the batteries are made by a company by the name of YOKU Energy, who seems to be based in either Hong Kong or China. I figured it out after seeing that my tablet was part of the recall and decided to open it and wanted to see if there are any markings that lead to a manufacturer. I hope this doesn't become another Sony Battery recall of 2006-2007...
Actually, I feel this is quite scary. Though not limited to just this recall, it actually took quite sometime before someone realized that the battery may overheat and potentially explode. Imagine some people may have left their device beside or on their bed while they sleep.
Wow! I missed the part in the article about how the b82rez esplode...ಠ_ಠ. There were four cases of the runaway overheating; two of those cases resulted in damage to "flooring", with zero injuries. I realize you are free to not treat your anxiety disorder, but I recommend taking care of it before it interferes with your enjoyment of life. Tl;Dr - don't be scurred
We’ve updated our terms. By continuing to use the site and/or by logging into your account, you agree to the Site’s updated Terms of Use and Privacy Policy.
30 Comments
Back to Article
nathanddrews - Friday, July 31, 2015 - link
That sucks.DanNeely - Friday, July 31, 2015 - link
Better that they're doing so preemptively rather than hoping their supplier gave a false alarm until one ignites.cfenton - Friday, July 31, 2015 - link
I just finished filling out the recall form. It's pretty easy to do. I'm glad they are doing the recall if there is a serious worry the thing will catch on fire. I hope it doesn't take too long to get the new one, it's not like my Shield is important for my work or anything, but it's still inconvenient to be without it for a few weeks.Poliolegs - Saturday, August 1, 2015 - link
I wouldn't stop using it just because for it off 82000 self destructed. You can tell when it starts to get hot. I plan on simply being careful until the replacement arrives.yannigr2 - Friday, July 31, 2015 - link
I guess the number of devices is not high. How many bought that tablet anyway?desolation0 - Friday, July 31, 2015 - link
The Shield tablet has reviewed very well overall, and is a relatively premium product. Compared to some of the less expensive alternatives their volume of sales wasn't as high, but the Shield has gotten a good share of its target market from what little I've heard.ddriver - Saturday, August 1, 2015 - link
IIRC it was more of a budget midrange. Good thing it didn't sell well despite ll the accolades, good thing for nvidia that is, now they would be facing a much worse situation if they had to recall and replace more units.HisDivineOrder - Friday, July 31, 2015 - link
And this is why people who know stick with only Google-branded tablets with Qualcomm-based SOC's.Because third parties are all grab bags of quality.
hyno111 - Friday, July 31, 2015 - link
Nexus 9 is also based on K1 SoC..subtraho - Friday, July 31, 2015 - link
Nexus 7 (2012) used an Nvidia Tegra3, as well.testbug00 - Saturday, August 1, 2015 - link
winning designs based on being super-cheap isn't anything amazing.sprockkets - Saturday, August 1, 2015 - link
A $70 tablet is super cheap.A Tegra Shield tablet at $300-$400, isn't.
ZeDestructor - Sunday, August 2, 2015 - link
Nexus 7s were around $200. Your point?Wolfpup - Wednesday, August 5, 2015 - link
Yeah, 'His' comment makes no sense on several levels. They've used Tegra more than they've used Qualcom in their tablets. This problem is because of the *battery*, not the CPU/GPU. Microsoft for that matter has also used Nvidia twice, instead of Qualcom. And Qualcomm is no less "third party" than Nvidia...I wish Nvidia could have gotten an x86 license though. I'm sure that's the real reason they built their own CPU. I'd guess the CPU part wouldn't be as good as Silvermont/Airmont, BUT the GPU part would be better?
Would love to see Windows tablets with that GPU. I mean on Android it's nifty and all, but I don't care. Where I really want that GPU is on a Windows tablet...
VampireSoul1217 - Friday, August 7, 2015 - link
Dude they already have a new chip 2x the power of tetra and it consume less energy and they most likely already build a supercomputer chip for tablets.djc208 - Friday, July 31, 2015 - link
Google doesn't make the Google branded devices anyway. They've always partnered with someone else to build it, just like nVidia is doing here too except the tie to the manufacturer is not so obvious.Plus it sounds like NVidia is doing a really good job of minimizing the pain for their customers. There's no cross-shipping to deal with or even return costs from the sounds of things. You just get a new tablet with a different battery. They could have made it way worse.
jimjamjamie - Friday, July 31, 2015 - link
Yes because the Nexus line have had no QC issues whatsoever.. /skn00tcn - Friday, July 31, 2015 - link
what does anything have anything to do with a BATTERYMorawka - Saturday, August 1, 2015 - link
i was just a bad battery man.. the soc had nothing to do with it... just a bad supplier for the battery, it can happen to anyone. apple has had their share of bad suppliers / part batches.VampireSoul1217 - Friday, August 7, 2015 - link
3rd party my ass , guess who invented GPU Nvidia . Guess u never play PAC man.alin - Friday, July 31, 2015 - link
This is a perfect marketing stunt...To show that they care about customers. Especially if they didn't sold many of them.
It is the perfect reason to get the word "out there". For everyone to hear about the tablet...
cabidroid - Friday, July 31, 2015 - link
Worked for all those car companies...Poliolegs - Saturday, August 1, 2015 - link
And the cribs with the lowering side panelscabidroid - Friday, July 31, 2015 - link
So, if they just "deactivate" the tablet... could I get my replacement, and before I use it just flash a custom ROM to the Shield Tablet to prevent deactivation and have 2 tablets?? Then maybe take the battery out and cannibalize it for a set-top box or similar?cabidroid - Friday, July 31, 2015 - link
Ok, so update. Talked to the hotline, they will send a return kit for the affected tablets. They want their old ones back..royalcrown - Friday, July 31, 2015 - link
UH YEAH, they are prob just going to put good batteries in and sell them as refurb.Sephirothkefka - Friday, July 31, 2015 - link
It seems that the batteries are made by a company by the name of YOKU Energy, who seems to be based in either Hong Kong or China. I figured it out after seeing that my tablet was part of the recall and decided to open it and wanted to see if there are any markings that lead to a manufacturer. I hope this doesn't become another Sony Battery recall of 2006-2007...watzupken - Friday, July 31, 2015 - link
Actually, I feel this is quite scary. Though not limited to just this recall, it actually took quite sometime before someone realized that the battery may overheat and potentially explode. Imagine some people may have left their device beside or on their bed while they sleep.Poliolegs - Saturday, August 1, 2015 - link
Wow! I missed the part in the article about how the b82rez esplode...ಠ_ಠ. There were four cases of the runaway overheating; two of those cases resulted in damage to "flooring", with zero injuries. I realize you are free to not treat your anxiety disorder, but I recommend taking care of it before it interferes with your enjoyment of life.Tl;Dr - don't be scurred
johnfreeman440 - Friday, August 7, 2015 - link
I'm not buying this 4 overheated BS.Mine overheated in the first month of owning it:
https://www.youtube.com/watch?v=it7B5NeCIRs
It was sent back to Amazon for an exchange and I'd wager they didn't report anything to anybody.