Agree. Firing people is ineffective and harmful way of dealing things like this. It guides and rewards people who stick to comfortable zone and don't push the envelope. This stagnates progress and innovation. Of course this is major blunder but pinning it down to 1-20 person don't fix the underlying structure which probably caused this in first place.
Face palm, I was just about to press "Submit" when I realized what you met :-) (To my miserable defense, I'm not native English speaker)
At least 76 fires in Australia due to certain Samsung Washing Machines. I'm wondering if they restructured recently and merged the mobile group with the home appliance group...
This phone clearly wasn't rushed, since it shares most of its components with the GS7. If the problem really is that serious, it's either the USB-C connector, or the battery.
Cheap, incorrect wires are also reported (separately btw) to cause problems and possible over-loading situations. In which, apparently, I'm now saying / defending Samsung with a "maybe not their fault" comment.
I read somewhere that Quick Charge 3.0 breaches the design limits of USB-C? Albiet for a short period? But either way, this is the BATTERY catching fire, not the connectors I expect.
So pathetic that top device makers have gotten so sloppy. Latest iphones touchscreens die off like flies, now the note 7 is recalled shortly after launch. Shame... true shame. Too busy pushing fancy useless cr@p to listen to what consumers call for and make quality devices to their requests.
And it's an issue that took almost 2 years to be an issue for only a certain portion of devices. It sucks with component makers make mistakes, but it also sucks for the device vendor who gets a bad rap for the device, has to replace said devices, likely has to deal with lawsuits, and then has to go after the component vendor for selling them a flawed component.
Chances are Samsung isn't directly to blame since it does them no good to knowingly ship a device that can catch fire and explode. They may have tried to cut corners on components or quality control, or maybe their design is inherently flawed; but each of those are increasingly less likely.
Working in IT and having an iPhone (don't laugh we exist) I see a lot of iPhones 6's, even my wife has a 6 Plus. I've never seen the touch disease that's reported, and considering over 100 million of these phones have been sold and only 100 or so confirmed reports world wide have ever come up, I'd say it is a pretty unusual issue.
Samsung on the other hand has a serious issue if 35 reports have rolled in on a device that hasn't even been shipping a month and has sold only a few million units.
Lastly, there is a huge difference between touch disease and a battery catching fire. Apple has had a lot of design flaws they haven't acknowledged (antenna gate, sapphire camera lenses, Touch ID sensor issues and now touch disease) but many they have acknowledged (crack books, video card failures, faulty cables and chargers which may or may not have been counterfeits, multiple mostly water related Apple Watch issues, and of course, MacBook and iMac screen failures. They have had isolated recalls with iPads and iPhones over the last decade as well, usually down to batches or software bricking.
Again, the difference is rarely have any of these issues been safety related, and if they were, they weren't the fault of original equipment.
Samsung really f'd up selling a device that so quickly has come up with dozens of chaotic failures.
At least 76 fires in Australia due to certain Samsung Washing Machines. I'm wondering if they restructured recently and merged the mobile group with the home appliance group...
The entire point of non-removable/non-replaceable parts is planned obsolescence.
They want the entire device to be a useless brick that you cannot resell.
They just engineered the timing of the fire wrong, it's not supposed to happen until the warranty is up.
Had the same thing happen to my on my Amazon Fire Phone. Battery bulged and destroyed the entire phone with it's bulging. Happened exactly a week after warranty expired, just as it was designed to do.
That's subjective. Being able to remove a battery has it's advantages and disadvantages.
I prefer being able to put in a new battery after a year of use. I prefer to be able to swap batteries during the day. I like that if there is an issue with the batch of batteries mine comes from; that I only need to return the battery.
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YukaKun - Thursday, September 1, 2016 - link
So we could say they're...Coming in hot?
Sorry, I couldn't help myself. Such a hot topic. Oops!
Cheers! :P
WorldWithoutMadness - Thursday, September 1, 2016 - link
They started with a bangI'll let myself out
AndrewJacksonZA - Friday, September 2, 2016 - link
People mustn't get fired up about this, I'm sure that Samsung will conduct a whole battery of tests and come charging out with an answer.YukaKun - Friday, September 2, 2016 - link
They still need to get around all the heat coming their way. Flame-suit on!Cheers!
AndrewJacksonZA - Friday, September 2, 2016 - link
The community is really warming up to Samsung with this release, aren't they?Notmyusualid - Saturday, September 3, 2016 - link
It seems they really got some heat on them just now...bigboxes - Monday, September 5, 2016 - link
Smashing through the boundariesLunacy has found me
Cannot stop the battery
Pounding out aggression
Turns into obsession
Cannot kill the battery
bigboxes - Monday, September 5, 2016 - link
BatteryAnato - Saturday, September 3, 2016 - link
Agree. Firing people is ineffective and harmful way of dealing things like this. It guides and rewards people who stick to comfortable zone and don't push the envelope. This stagnates progress and innovation. Of course this is major blunder but pinning it down to 1-20 person don't fix the underlying structure which probably caused this in first place.Face palm, I was just about to press "Submit" when I realized what you met :-) (To my miserable defense, I'm not native English speaker)
YukaKun - Friday, September 2, 2016 - link
Well, it is a *galaxy* model... So a Big Bang, right?Cheers! :P
AndrewJacksonZA - Friday, September 2, 2016 - link
This is a star comment!Devo2007 - Friday, September 2, 2016 - link
This is definitely sparking up a debate (and the bad puns).kathysmith2015 - Saturday, September 10, 2016 - link
At least 76 fires in Australia due to certain Samsung Washing Machines. I'm wondering if they restructured recently and merged the mobile group with the home appliance group...osxandwindows - Thursday, September 1, 2016 - link
This phone was clearly rushed.lilmoe - Thursday, September 1, 2016 - link
This phone clearly wasn't rushed, since it shares most of its components with the GS7. If the problem really is that serious, it's either the USB-C connector, or the battery.Freaky_Angelus - Friday, September 2, 2016 - link
Or... the usb-c wire...Cheap, incorrect wires are also reported (separately btw) to cause problems and possible over-loading situations. In which, apparently, I'm now saying / defending Samsung with a "maybe not their fault" comment.
Notmyusualid - Saturday, September 3, 2016 - link
I read somewhere that Quick Charge 3.0 breaches the design limits of USB-C? Albiet for a short period? But either way, this is the BATTERY catching fire, not the connectors I expect.Meteor2 - Wednesday, September 7, 2016 - link
Well USB-C can handle 100W, so I doubt it.RaistlinZ - Thursday, September 1, 2016 - link
Pocket Rocket.ddriver - Thursday, September 1, 2016 - link
So pathetic that top device makers have gotten so sloppy. Latest iphones touchscreens die off like flies, now the note 7 is recalled shortly after launch. Shame... true shame. Too busy pushing fancy useless cr@p to listen to what consumers call for and make quality devices to their requests.HomeworldFound - Thursday, September 1, 2016 - link
Hopefully it'll just be something as simple as metal shavings in the battery, it happens.Deelron - Thursday, September 1, 2016 - link
Or second latest iPhones (the 6 series, not the 6s), in the interest of accuracy.solipsism - Friday, September 2, 2016 - link
And it's an issue that took almost 2 years to be an issue for only a certain portion of devices. It sucks with component makers make mistakes, but it also sucks for the device vendor who gets a bad rap for the device, has to replace said devices, likely has to deal with lawsuits, and then has to go after the component vendor for selling them a flawed component.Chances are Samsung isn't directly to blame since it does them no good to knowingly ship a device that can catch fire and explode. They may have tried to cut corners on components or quality control, or maybe their design is inherently flawed; but each of those are increasingly less likely.
Samus - Saturday, September 3, 2016 - link
Working in IT and having an iPhone (don't laugh we exist) I see a lot of iPhones 6's, even my wife has a 6 Plus. I've never seen the touch disease that's reported, and considering over 100 million of these phones have been sold and only 100 or so confirmed reports world wide have ever come up, I'd say it is a pretty unusual issue.Samsung on the other hand has a serious issue if 35 reports have rolled in on a device that hasn't even been shipping a month and has sold only a few million units.
Lastly, there is a huge difference between touch disease and a battery catching fire. Apple has had a lot of design flaws they haven't acknowledged (antenna gate, sapphire camera lenses, Touch ID sensor issues and now touch disease) but many they have acknowledged (crack books, video card failures, faulty cables and chargers which may or may not have been counterfeits, multiple mostly water related Apple Watch issues, and of course, MacBook and iMac screen failures. They have had isolated recalls with iPads and iPhones over the last decade as well, usually down to batches or software bricking.
Again, the difference is rarely have any of these issues been safety related, and if they were, they weren't the fault of original equipment.
Samsung really f'd up selling a device that so quickly has come up with dozens of chaotic failures.
melgross - Saturday, September 3, 2016 - link
Except that this looks to be battery cells made by Samsung's battery division.damianrobertjones - Sunday, September 4, 2016 - link
Gotten????Read about the Samsung 7 Slate. Samsung have always been sloppy.
Devo2007 - Friday, September 2, 2016 - link
No boom.... Today. Boom tomorrow; always a boom tomorrow.Devo2007 - Friday, September 2, 2016 - link
Hopefully not, but I'm not going to lose sleep over this. AFAIK no Snapdragon units have explodedbigjezzarino - Friday, September 2, 2016 - link
At least 76 fires in Australia due to certain Samsung Washing Machines. I'm wondering if they restructured recently and merged the mobile group with the home appliance group...zeeBomb - Friday, September 2, 2016 - link
Someone call Benson Leung on the phone...I suspect it's the USB type C? If Samsung stuck with USB 3.0 this shit wouldn't be happening!osxandwindows - Friday, September 2, 2016 - link
You mean MicroUSB, right?Tams80 - Friday, September 2, 2016 - link
It would seem its a problem with a third-party supplier for parts of the battery.Which just highlights how this could have been simplified if they had used a removable battery design...
Communism - Friday, September 2, 2016 - link
The entire point of non-removable/non-replaceable parts is planned obsolescence.They want the entire device to be a useless brick that you cannot resell.
They just engineered the timing of the fire wrong, it's not supposed to happen until the warranty is up.
Had the same thing happen to my on my Amazon Fire Phone. Battery bulged and destroyed the entire phone with it's bulging. Happened exactly a week after warranty expired, just as it was designed to do.
Notmyusualid - Saturday, September 3, 2016 - link
Conspirist, idiotic statement right here.Living up to your username, at least.
wavetrex - Saturday, September 3, 2016 - link
Keep living in your capitalist dream world... sorry, I meant nightmare world.Communism - Saturday, September 3, 2016 - link
Don't bother, it's simply a paid by the word shill fished out of some slum.As is 70-95% of the volume of comments on most sites these days.
Michael Bay - Wednesday, September 7, 2016 - link
Oh, (((commie))) surely would know about paid comments.melgross - Saturday, September 3, 2016 - link
Er, no. Except for isolated situations like this, phones are better with non removable batteries. It has nothing to do,with obsolescence.Tams80 - Saturday, September 3, 2016 - link
That's subjective. Being able to remove a battery has it's advantages and disadvantages.I prefer being able to put in a new battery after a year of use. I prefer to be able to swap batteries during the day. I like that if there is an issue with the batch of batteries mine comes from; that I only need to return the battery.
Samus - Saturday, September 3, 2016 - link
They clearly haven't learned enough from Apple. Their users are probably just charging it wrong.melgross - Saturday, September 3, 2016 - link
The mistake is in the decision to buy it.jackpro - Saturday, September 3, 2016 - link
Flame on. Follows hard on the heels of the exploding Samsung washing machines. I am a fan but reallyandjohn2000 - Sunday, September 4, 2016 - link
Well Samsung, you deserve it. You will find how difficult to dismantel and repair those faulty phonesname99 - Sunday, September 4, 2016 - link
If you only used them underwater, they way the samsung fans make a big deal about, then this problem wouldn't happen...superflex - Monday, September 5, 2016 - link
If you think their phones are garbage, you should check out their appliances.Washing machines, dryers and refrigerators that dont last 5 years.
KoolAidMan1 - Wednesday, September 7, 2016 - link
Their TVs are also trash, widespread capacitor failure and bad picture quality for what the cost is.